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Frequently Asked Questions
1. How soon after I place my order will the delivery arrive?
Answer:
Depending on your address, delivery times will vary. In general, if the distance is within three kilometers, the delivery time is within 40 minutes.
2. Why does it always show that my payment failed?
Answer:
It may be a problem with your network, please change to a network with a good signal.
3.Can I get a refund if there is a quality problem with the drink?
Answer:
Heytea can accept refunds. If there is a quality problem, Heytea will not only not charge you, but also give you a free drink
4.Is the quality of your drinks guaranteed?
Answer:
Our beverages are carefully selected, inspected and certified by relevant departments, with guaranteed quality, you can use it with confidence.
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